How will Smokers’ Helpline follow up with my patients/clients?
Upon receipt of a faxed consent form, the referral is entered into the Smokers’ Helpline confidential database and a call is scheduled for a preferred time of day that the client has identified. Tobacco Cessation Specialists (Quit Coaches) provide information about the service, assess a client’s readiness to quit and offer services based on each individual client’s needs. Smokers’ Helpline takes measures to protect the privacy of clients, including physical security, code of conduct and security policy, data storage, integrity, transfer and access policies and a security audit.
How can I help my patients/clients?
To get started, use the information and resources on this site to learn more and to access the Quit Connection referral form (link to fax referral forms).
Any healthcare provider in Ontario, Saskatchewan, Manitoba, New Brunswick and Prince Edward Island can access Quit Connection in order to refer patients or clients to Smokers’ Helpline by fax. Healthcare providers are in a unique position to assist tobacco users as they encounter people at "teachable moments" when patients or clients may be more inspired than usual to change unhealthy behaviours. Minimal contact intervention can powerfully motivate clients to make a quit attempt.