We're here to help you help your clients

When your clients have questions about quitting, we want to arm you with answers. More importantly, we want your clients to know what the next step is to succeed. That's why we provide periodic training webinars where we delve into topics like the process of referring your client successfully, or what happens behind the scenes at Smokers' Helpline, or just what to expect from a call or an online interaction. We also provide downloads and printed materials to help your clients and colleagues understand what we offer and how we offer it.

To keep updated on all of our upcoming events and new Smokers' Helpline offerings, initiatives and promotions, we offer a newsletter for healthcare and other partners. Sign up today!

Videos

Smokers' Helpline 101: Helping your clients quit

Webinar, April 2019 
Duration: 19m38s
 

Smokers' Helpline: Quit support for First Nations, Inuit & Métis communities

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Duration: 1m48s

Téléassistance pour fumeurs 101: Une introduction aux services

Webinar, October 2018
Duration: 25m52s

Smokers' Helpline: In our clients' words

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Duration: 30s

Connecting the dots: Behind the scenes of SHL's referral program

Webinar, October 2018
Duration: 1h01m39s

Smokers' Helpline: Ready to quit, now what?

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Duration: 42s

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Fact sheets

pdf
Radon & Smoking - Partner (pdf)
Download (1067 KB)
pdf
Radon & Smoking FAQ (pdf)
Download (171 KB)
pdf
Referring a client to Smokers' Helpline (pdf)
Download (84 KB)
pdf
Smokers' Helpline services - English (pdf)
Download (58 KB)
pdf
Smokers' Helpline Text message support (pdf)
Download (2008 KB)

Promotional materials

pdf
Radon & Smoking - Client (pdf)
Download (997 KB)
pdf
Referral card for clients - Why pick up the phone? (pdf)
Download (640 KB)
pdf
The Benefits of Quitting Poster (pdf)
Download (651 KB)

Multilingual fact sheets

pdf
SHL fact sheet - Punjabi (pdf)
Download (1628 KB)
pdf
SHL fact sheet - French (pdf)
Download (740 KB)
pdf
SHL fact sheet - Urdu (pdf)
Download (1646 KB)
pdf
SHL fact sheet - Oji-Cree (pdf)
Download (1323 KB)
pdf
SHL fact sheet - Arabic (pdf)
Download (1459 KB)
pdf
SHL fact sheet - Traditional Chinese (pdf)
Download (188 KB)
pdf
SHL fact sheet - English (pdf)
Download (58 KB)
pdf
SHL fact sheet - Simplified Chinese (pdf)
Download (188 KB)

Referral forms

pdf
**Ontario Telehealth Referral Form** (pdf)
Download (322 KB)
pdf
Manitoba Quit Connection (pdf)
Download (254 KB)
pdf
Yukon Quit Connection (pdf)
Download (266 KB)
pdf
Prince Edward Island Quit Connection (pdf)
Download (254 KB)
pdf
Saskatchewan Quit Connection (pdf)
Download (254 KB)